The COVID-19 outbreak has changed how we work, study, have fun, consume, and connect. Looking back at the “old normal” as something to return to is not an option anymore. Leaders who accelerate transformation and move forward without looking back are the ones shaping the world of interaction and engagement.
Each episode of the “Leader Insights Series” features industry experts who are accelerating customer experience transformation. Join peer-to-peer conversations with global leaders on topics surrounding Customer Experience, Automation, Data-Driven Operations, and Digital Transformation. The series is organized and curated by Teleperformance in cities across Europe, North America, Latin America, and Asia.